The first AI employee built for Vietnamese spas

From first message
to 10th visit —
Lily manages your entire guest journey.

Automated. 24/7.

Lily consults, books, upsells, follows up after service, brings guests back, and collects 5-star reviews — all automatically. In 6 languages. For 1/10 the cost of one employee.

Not a chatbot. Not complex software.
Lily is an AI employee that understands your spa.

MessageConsultBookUpsellAftercareReview ⭐Return 🔄MessageConsultBookUpsellAftercareReview ⭐Return 🔄
Live at danang.beauty — Da Nang's Top 5 Spa Concierge500+ conversations handledReplaces 3 roles, costs 1/10

You're losing money at EVERY stage of the guest journey

It's not just the language barrier. The problem is much bigger.

🚫

Losing incoming leads

Capture

Message at 10 PM — no one replies. Written in Korean — no one understands.

Guest books a competitor in 5 minutes.

💸

Leaving money on the table

Convert

Guest wants the $80 package — sold the $20 one. No one suggests combos or upsells.

Losing 40–60% of potential revenue.

👻

Losing guests you already had

Retain

No thank-you. No follow-up reminder. No review request for 5 stars.

80% of happy guests never return.

You don't lack guests. You lack a SYSTEM to capture, grow, and retain them.

Lily — Automated revenue system for your spa

Not a chatbot that answers questions. Lily manages your ENTIRE guest journey — from first message to 10th visit. Trained on your spa's own data.

1

CAPTURE

Capture

🌏

Instant multilingual response

Korean guest writes Korean → Lily replies in Korean. 6 languages, auto-detected.

3-second response, 24/7

11 PM. Tết holiday. Sunday. Lily is always on. Never misses a message.

📱

All channels, one Lily

WhatsApp, Facebook, Instagram, Zalo, Telegram.

2

CONSULT & CONVERT

Consult & Convert

📋

Consults like your best employee

Knows your full menu, prices, descriptions, promotions. Asks needs → analyzes → suggests the best fit. Not scripted answers — real CONSULTATION.

📅

Automatic booking

Confirms time → checks schedule → sends booking code. Reminds guest 2h before. Auto-notifies your staff.

💰

Smart upsell

"You booked a 60-min massage — want to add a body scrub for just 200K? Or upgrade to Couples Package and save 15%?" Natural, non-pushy — but effective. Increases average order value by 20–30%.

3

RETAIN & GROW

Retain & Grow

💌

Post-service care

2 hours later: "Thank you for visiting! Hope you feel relaxed 🌸" Plus skincare tips / post-massage advice.

Smart review collection

5 stars → auto-sends Google Review link. 1–3 stars → alerts spa owner immediately.

🔄

Return sequences

Day 7: special offer for returning guests. Day 30: new treatment announcement. Day 60: personal voucher with 20% off. All automated.

🤝

Referral system

"Share with friends → both get 10% off" Lily sends referral links, tracks, credits.

Watch Lily run the entire guest journey

Not just answering messages. See how Lily consults, upsells, books, and follows up — all in one conversation.

9:41
●●●●
🌸

Lily — Spa Concierge

Online 24/7

Aa...

Try it now — message Lily:

Message in any language — and watch Lily consult, upsell, book... just like a real employee.

Why Lily is completely different from anything you've seen

Generic ChatbotCRM (KiotViet, Sapo)Klook / GetYourGuide🌸 Lily for Spa
Auto-reply to guestsScripted onlySmart AI, understands context
MultilingualPlatform-level6 languages, auto-detected
Consult & upsellKnows spa menu, smart suggestions
Auto bookingExternal linkYes (takes 25–30%)Automatic, zero commission
Post-care & return remindersManualAutomated: day 7, 30, 60
Google Review collectionAuto + handles bad reviews
Referral systemAutomated
Guest ownershipYoursYoursPlatform's100% yours
Commission0%0%25–30%0%
Cost~$15–50/mo~$20–100/mo25–30% of revenueFrom 590K₫/mo

💡 Lily = Chatbot + CRM + Marketing Automation — in one AI employee. Zero commission. Your guests stay yours. Fixed monthly cost.

From demo → your spa: just 3 steps

No technical skills needed. No software to install. We do everything. You just send your info and welcome guests.

📋

Send your spa info

30 min

Menu, prices, hours, photos, style, current booking process. Via Zalo, email, or in person.

🧠

Lily learns your spa

24–48 hours

Our team trains Lily on your specific data: menu, style, combos, upsell logic, post-care sequences.

🚀

Connect & go live

Immediately

Connect to WhatsApp / Facebook / Instagram / Zalo. Lily runs the full journey automatically. You just welcome guests.

🌸 Start your free 14-day trial

No credit card required. Cancel anytime.

How much revenue can Lily bring your spa each month?

Not just lost guests — also upsell, return visits, and reviews.

50 guests
600.000₫
30%

1️⃣ New guests Lily brings in:

+9.000.000₫/mo

2️⃣ Upsell increase (+25% order value):

+7.500.000₫/mo

3️⃣ Return visits (15% come back via follow-up):

+4.800.000₫/mo

💰 TOTAL ADDITIONAL REVENUE:

+21.300.000₫/ mo

Lily Pro cost:

1.190.000₫/mo

Net profit:

+20.110.000₫/mo

🔥 ROI: 1690%

Not counting: night staff savings, Google Review boost → more organic guests, referrals from happy guests.

Simple, transparent pricing

No hidden fees. No commission. Cancel anytime. Free 14-day trial — no credit card required.

🌱

Starter

Capture & Consult

590.000₫

/mo (~$24/mo)

CAPTURE

  • 3 languages (EN, KO, VI)
  • 200 messages/month
  • 1 channel (WhatsApp or FB)
  • Instant response 24/7
  • Consultation

CONVERT

  • Basic booking

REPORT

  • Basic reports
Most popular

Pro

Full journey

1.190.000₫

/mo (~$49/mo)

CAPTURE

  • 6 languages
  • Unlimited messages
  • 3 channels (WhatsApp, FB, IG)
  • Instant response 24/7
  • Consultation

CONVERT

  • Auto booking
  • Smart upsell
  • Appointment reminders

RETAIN

  • Post-service care
  • Return sequences
  • Google Review collection

REPORT

  • Detailed reports
  • ROI analytics
🏆

Enterprise

Full + custom

2.490.000₫

/mo (~$99/mo)

CAPTURE

  • 6+ custom languages
  • Unlimited messages
  • All channels
  • Instant response 24/7
  • Consultation

CONVERT

  • Auto booking
  • Smart upsell
  • Appointment reminders

RETAIN

  • Post-service care
  • Return sequences
  • Google Review collection
  • Referral system

REPORT

  • Real-time dashboard
  • Advanced ROI analytics
  • POS integration
  • Custom branding
  • In-person training

Save 20% with annual billing.

1 Korean-speaking staff = 8–12M₫/month → 1 language, 8 hours, holidays off.

Lily Pro = 1.19M₫/month → 6 languages, 24/7, full journey automation. Never takes a day off.

Lily is delivering real results

CASE STUDY

danang.beauty

Top 5 Luxury Spa Concierge — Da Nang

Lily manages the entire international guest journey: from first message to post-service review. Languages: Korean, Chinese, English, French, German, Vietnamese.

Response time

< 3 seconds (24/7)

Google ranking

#2 for "danang beauty"

I used to answer Facebook messages until midnight every night. Now Lily handles everything — consultation, booking, guest reminders. Revenue is up, and I have time for my family.

Chị Linh

Spa OwnerDa Nang

Technology platform:

🧠 Claude AI
💬 WhatsApp Business
📘 Meta for Business

Powered by the world's most advanced AI — used by leading global enterprises.

Frequently Asked Questions

How is Lily different from regular chatbots (ManyChat, Chatfuel)?+
Regular chatbots follow rigid scripts — if a guest asks something unexpected, they break. Lily is smart AI: understands context, consults naturally, upsells appropriately, and automates post-service care. Chatbots answer questions. Lily GENERATES REVENUE.
Does Lily replace my staff?+
No. Lily handles the "front door" (messages, online consultation, booking, follow-up) — so your staff can focus on what they do best: in-spa care. Think of it as adding a 24/7 sales + marketing employee at 1/10 the cost.
Why not use Klook / GetYourGuide?+
Klook takes 25–30% commission. The guest belongs to Klook, not you. Lily: 0% commission, fixed cost, guests are 100% yours. Plus Lily does post-care + return reminders — Klook doesn't.
How does Lily upsell? Won't guests find it annoying?+
Lily suggests naturally within the conversation — like a skilled employee saying "would you like to add this package?" No spam, no pressure. Research shows 60–70% of guests are willing to spend more when properly consulted.
What if Lily gives wrong information?+
Lily is trained on YOUR spa's actual data, so it's highly accurate. If asked something outside its scope, Lily says "Let me check with the spa" — then notifies you. It never makes up information.
I'm not tech-savvy. Can I still use it?+
Absolutely! We set up everything. You just send your menu, prices, and photos. The management interface is as simple as reading Zalo messages.
Is guest data safe?+
100%. Data is encrypted and securely stored. We never share data with anyone. You own everything.
Is there a cancellation fee?+
No. Cancel anytime, no reason needed, no fees.

Don't let foreign guests walk past your spa
— and into your competitor's.

Start your free Lily trial today. No credit card required. Cancel anytime.

3-second response, 24/7, 6 languagesConsultation, booking, upsell — automatedPost-care, return reminders, review collection0% commission. Your guests stay yours.
📧 hello@danang.beauty📍 Da Nang, Vietnam

Lily ✿ for Spa — AI Growth Partner for Spas